Not too long ago I followed a nice discussion on Ken Burbary’s blog about social media monitoring tools. Ken had come along some noticeable inconsistencies in the results reported by two leading social media platforms, namely Radian6 and Alterian/Techrigy SM2. Since we have been working here at Covisio with both of these tools for a while now, I agreed to post a few numbers based on our own experience from a real-world listening campaign that we are currently running for one of our clients in the enterprise software space.
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Technorati Tags:: Alterian, listening campaign, Radian6, Social Media Monitoring, social media tools, Techrigy SM2